Contact us

Address

9, Kamla Nagar, Udaipur, Rajasthan 313001, INDIA

Monday – Tuesday 10.00am – 4.00pm
Wednesday – Saturday, 10.00am – 4.00pm
Sunday, Closed

Phone

+91 93512 64942

Email

info@kraffte.com

Get In Touch

    Frequently Asked Questions

    How long does shipping usually take?

    Orders are typically processed within 24–48 hours. Standard delivery within India takes 3–7 business days, while international orders may take 7–14 business days depending on the destination.

    Will I receive a tracking number for my order?

    Yes. Once your order has been shipped, you will receive an email and SMS with a tracking link so you can monitor your delivery in real time.

    What is your return and exchange policy?

    We offer hassle-free returns and exchanges within 7 days of delivery provided the item is unused, in original condition, and accompanied by proof of purchase.

    How do I initiate a return or exchange?

    Simply contact our support team through the form or email us at support@kraffte.com. Our team will guide you through the process and arrange the pickup.

    Do you offer international shipping?

    Yes, we ship worldwide. Shipping charges and delivery timelines vary by region, and all applicable duties or taxes are borne by the customer.